Kristine H.
1 hour ago
When water, fire, or mold threatens your home or business, Clean USA Water Mold & Fire Damage Restoration is the name Sycamore residents trust. Our team is on call 24/7, arriving within 60–90 minutes to stop damage in its tracks and begin immediate cleanup and restoration.
We don’t just fix the problem—we restore your peace of mind. From flooded basements to fire-damaged walls or hidden mold behind drywall, we provide comprehensive restoration services using advanced equipment and certified techniques.
Located right here in Sycamore, IL, we’ve earned a reputation for fast, reliable service, expert craftsmanship, and exceptional customer care. Our experienced technicians help you through every step—including direct insurance billing—so you can focus on getting life back to normal.
With Clean USA, you’re not just hiring a restoration company. You’re choosing a locally owned, top-rated team that’s committed to restoring your property—and your confidence.
We handle the paperwork, so you don’t have to stress.
Restoration experts who gets the job done right.
We’re at your door fast—day or night, rain or shine.
At Clean USA Water Mold & Fire Damage Restoration, we specialize in full-service property restoration for homes and businesses in Sycamore, IL and surrounding areas. Whether you’re dealing with a flooded basement, fire damage, black mold, or storm-related destruction, our certified technicians are equipped to handle it all—fast, professionally, and with zero hassle.
We provide 24/7 emergency water damage mitigation and full restoration services. From rapid water extraction and drying to repairing damaged walls, flooring, and ceilings. our IICRC-certified team restores your property to pre-loss condition and prevents further damage like mold or structural issues from developing.
We restore homes and businesses affected by fire, smoke, and soot. Our certified team handles every step—debris removal, odor neutralization, cleanup, and full structural repairs—helping you recover quickly and safely. We work with your insurance to simplify the process and deliver seamless fire damage recovery.
Our mold remediation specialists locate, contain, and eliminate mold at the source. We use HEPA filtration, moisture detection tools, and EPA-registered antimicrobials to stop active mold growth and prevent recurrence—restoring clean air quality and protecting the structural integrity of your property.
We provide safe, certified mold removal services for homes and commercial properties. Our team removes mold-infested materials, treats visible surfaces, and applies mold inhibitors to protect against future growth—delivering complete peace of mind and restoring a healthy indoor environment.
Our team responds 24/7 to mitigate storm-related damage caused by wind, hail, and flooding. We provide emergency board-up, water removal, cleanup, and complete structural repairs. From securing your roof to rebuilding interiors, we restore your home or business safely and efficiently.
We offer licensed reconstruction and repair services after water, fire, or storm damage. Our experts handle framing, drywall, roofing, flooring, and finishes to fully restore your home or commercial space—on time, on budget, and with precision craftsmanship from start to finish.
we’ve helped over 20,000 Sycamore homeowners restore their properties after water and fire damage emergencies.
Our teams are on call 24/7/365, ready to respond to your emergency within 30-60 minutes throughout Sycamore.
With over a decade of experience in Sycamore, we understand the unique challenges of water damage in our climate.
We've successfully restored properties for over 20,000 satisfied homeowners and businesses throughout Sycamore.
Our technicians are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC).
We work directly with all major insurance companies to handle your claim from start to finish.
We stand behind our work with a 100% satisfaction guarantee on all restoration services.
If safe, turn off the main water valve to stop the flow. This is the first step to preventing further damage.
Avoid electrocution risks by shutting off power to rooms with standing water or soaked walls and floors. Always prioritize safety.
Take clear photos and videos of all affected areas before cleanup begins. This helps with insurance claims and proof of loss.
Reach out to Clean USA immediately at (815) 754-1226. Our team arrives in 60–90 minutes to begin extraction and drying.
Carefully move furniture, rugs, and personal items away from wet areas to prevent staining, warping, or further damage.
Open windows and doors if it’s safe to do so. Circulating air can slow down mold growth and reduce humidity.
When water threatens your home, you need more than a restoration company—you need a team that treats your property like their own. At Clean USA, we understand the emotional and financial stress that comes with water damage. That’s why we deliver fast, reliable, and respectful service, every single time.
Here’s why Sycamore homeowners trust us:
Water damage can disrupt operations, endanger assets, and cost you revenue. At Clean USA, we specialize in rapid-response commercial water damage restoration tailored to the needs of business owners, property managers, and facility supervisors in Sycamore, IL.
Here’s why businesses choose us:
We provide comprehensive emergency restoration services for water damage, fire damage, mold
remediation, and reconstruction needs throughout Sycamore, IL.
Fast water extraction, drying, and restoration services for all types of water damage
Complete fire and smoke damage cleanup, odor removal, and restoration services.
Professional mold inspection, testing removal, and preventive services.
Complete rebuilding services to return your property to pre-loss condition.
Water from a clean source like broken water supply lines or faucets. While initially clean, it can quickly deteriorate to Category 2 or 3 if left untreated.
Water containing significant contamination, such as dishwasher or washing machine overflow, toilet overflow with urine, or sump pump failures.
Highly contaminated water containing bacteria and pathogens. Sources include sewage backup, flooding from rivers/streams, or standing water supporting microbial growth.
30-60 minute response time guaranteed
Same-day or next-day appointments available
Our water damage restoration process is designed to minimize damage and get your life back to normal as quickly as possible. Here’s what to expect:
We answer your call 24/7 and dispatch a team within minutes.
We inspect and assess the damage to create a restoration plan.
We remove standing water using powerful extraction equipment.
We use industrial equipment to thoroughly dry all affected areas.
We clean, sanitize, and deodorize all affected areas and items.
Restore property to pre-damage condition, from repairs to reconstruction.
We understand the stress and disruption that water damage causes. That’s why our process focuses on rapid response, thorough documentation for insurance, and efficient restoration to minimize your downtime.
1 hour ago
We had a mess on our hands! Our toilet didn’t flush the entire way (was told it was a soft block) and it started to fill and fill and leak. Well, unbeknown to us it leaked for hours as my husband and I were at work. My husband called me frantically explaining that it went from our upstairs bathroom down to our basement ceiling and we had water all over. Let me tell you how sick I was! I told him I wasn’t sure what to do and that I’d call him and he was going to try and figure something out. As I was mid panic asking God what do I do, I looked to my coworker and said “hey, do you think Clean USA can help me??” She said “I’m not sure why not call?”. So I did! Well thank you God! The lady who answered was so kind! I told her what was happening and I need help and I didn’t know what to do. She calmed me down and said she would send Chris out to look at what had happened. I call my husband and told him what was going on and that Chris would be out. My husband was skeptical but was willing to hear him out. Chris arrived shortly and calmed my husband down and they came up with a game plan. By the time I got home after work, Chris was ready to go, he was also very kind and told me the guys where coming to get things dried up, not to touch anything and they would take care of it all. (I was so relieved). The guys came (also so kind!) and I showed them everything and they told me not to worry and they would get it taken care of. I felt bad bc it was around 6pm and I know it’s late. They told me once again it was fine and it wouldn’t take them long. True to there words it didn’t. They have the fans going, humidifiers going and drying compound all cleaning up. Now we will have this going for a few days, but to not have to worry about black mold growing or us missing something is a huge relief bc we do have kids and pets. They have been so kind and reassuring I’d suggest this company to everyone. Thank you Justin for making a great company with great people. Kristine
2 days ago
Chris, Jake, Jim and the guys were professional, super responsive when needed and thorough in their assessment and treatment of our kitchen. We are using them for other projects now. Exceptional service.
1 week ago
Very happy with the service provided by Christopher and Jacob. The problem in our master bathroom was quickly addressed and all damage was remediated in just a few days. Highly recommend this business to anyone experiencing water damage.
2 weeks ago
Mike, Jim and Tyler did a fantastic job of cleaning up after our kitchen sink leaked into our family room. The ceiling and carpeting were drenched and they worked diligently to remove the water and mess. They even stayed late to get it all done in one day! Great group of guys, I would recommend Clean USA to anyone needing help cleaning up.
4 weeks ago
Great company- very prompt, thorough, and kind to work with. Highly recommend! Thank you Chris, Jake and Mark for helping us!
1 month ago
I had the pleasure of working with Chris McGraw these past few days. He was excellent. Very responsive! Polite, knowledgeable, with an excellent work ethic. Trustworthy in my home, conscientious . A real gentleman with a calming demeanor in a stressful situation ! Couldn't have been happier with his intervention. So grateful for his service and the team he worked with. I highly recommend your company!
2 months ago
Wow, what an ordeal it has been with our most recent water damage that started in our bathroom and trickled down into my laundry room. We were introduced to Clean USA to help with this watery mess. Between plumbers and this team of professionals, they were very attentive to detail. Clean USA has been on top of the chaos. The level of hard work and detail is awesome. Not only did they thoroughly inspect the water damage, they documented all of the steps from their work. They have been working at our house for a few weeks and are very knowledgeable on water damage and mold issues. Chris was our first contact and he was very receptive to our needs, attentive, a great communicator and a true professional. As the work continued on, Jim the manager and his crew were on top of this mess. Great communicators, very diligent in getting the work completed each day and easy to talk to. Jim and the crew: Tyler, Jake, Mark, Omar, and Alisha were on the ball. They worked well as a team, were professional and great people all around!! We are so thankful that these folks from Clean USA were here to help us. My dog even loved seeing all of the workers on multiple days. As we are working through this ordeal, the group at Clean USA were dedicated to their work, friendly, and never left a mess behind. Top notch people from a top notch company. We are very pleased with how responsive and dedicated all of the workers were day after day. Thank you!!
2 months ago
This team is absolutely incredible! Chris got here and was able to very quickly assess the damage to our basement after our sump pump failed and was replaced. He was thorough and clear and kind throughout the whole process. He and his teammates, Jake and Tyler, did a quick of job of getting everything cleaned up, and when we experienced another small issue afterwards, Omar and Mark came back out right away. We are so incredibly grateful they were able to help so quickly and prevent the damage from spreading further! We will definitely call them again if we ever need help (though I’m praying we don’t 😅)
2 months ago
Cleared out the debris under the house and cleared out sewage and sprayed everything so it is clean. Worked very hard in a very small crawl space without entering into the house. I recommend this family owned company over any corporate one.
2 months ago
Everyone I dealt with at Clean USA was wonderful: Omar, Teresa, Chris and others whose names I've already forgotten. The work they did was well-done, organized, quick, and done with good cheer and friendliness. I fully recommend them to anyone who needs to deal with water damage.
2 months ago
Clean USA was so fast to respond to my after hours emergency call. I had a sewer backup in my basement, which is something I've never had to deal with. Chris was very understanding, helpful, and was able to explain to me exactly what they would do. The entire team was completely professional and 100% competent. I will be recommending them to anyone I know who is in need of their services. Thank you again!
2 months ago
We recently had the pleasure of using CleanUSA, and we were thoroughly impressed with their exceptional service. From start to finish, their team was professional, punctual, and attentive to every detail. I highly recommend CleanUSA for anyone seeking reliable, thorough cleaning and restoration services. Their dedication to customer satisfaction is evident, and we will certainly be using them again in the future!
2 months ago
Did an awesome job. Showed up on time and finished on schedule. Made our old floors look like new. All at a reasonable price. Would recommend Justin and his crew. They have been doing our floors for many years. John Finn owner Pizza Villa
2 months ago
Had a cap blow off my dishwasher drain pipe water leaked into a unused room in my basement called clean USA on Sunday they came out on Monday and cleaned everything up . The guys that came out were super nice and did a great job I would highly recommend clean USA to any one
3 months ago
Amazing company! They did our mold removal in our attic. Mark and Jacob were thorough, polite, and professional, so was everyone we met that came out from the estimate to picking up the fans after the job was done. Our attic looks like there was never mold there. Highly recommend this company!!
3 months ago
Had flooded kitchen floor that soaked through to the basement. Chris from Clean USA arrived promptly and saw what needed to be done and did it as he had told me. He put out fans and dehumidifiers both in the kitchen and the basement. He came back to check that all was going as planed, took pictures, and explained everything to me. I am very satisfied with his work and his caring manor.
3 months ago
Flooded basement. Called for emergency service they were here within an hour. Explained everything the team was very courteous. Cleaned and sanitized everything and got rid of wet stuff. Thanks Chris and team.
3 months ago
Everyone was super professional. They all take it very seriously. Everyone was nice and friendly and made the whole experience allot easier. Strongly recommend them for flood clean up.
3 months ago
The whole crew were AMAZING! same day service !!! Seriously they saved my house! Totally recommend! 1000
3 months ago
Always friendly and professional. Looks and smells great after every time
4 months ago
I highly recommend Clean USA! Justin and his team were fantastic. We had water coming in our finished basement and had no idea what to do. They arrived right away and knew exactly how to fix the situation. They were professional, thorough, and efficient. These are the people you want in an emergency! They went above and beyond what we expected - staying late and cleaning up after. So grateful we called them!!
4 months ago
Clean USA was very efficient and where at my home less than an hour after I reported a water leak. They came back 3 days to fix the situation the leak caused in my kitchen, laundry room and hallway. I want to give 5 stars to Omar, he was the one who actually found the leak for the plumber. He worked over 7 hours in one day, cleaning up the damage the leak had caused and treating it for mold. He was kind, considerate, knowledgeable and overall a great guy. I am highly recommending him for a merit award. I would without a doubt recommend Clean USA to anyone and will be handling out cards to my neighbors. Thank you again for saving what could have been much more worse than what it was.
4 months ago
Chris and the crew were just great they care about their clients and very friendly.i would definitely use this company again and will ask for chris.....
5 months ago
I called on Monday of Christmas week and they came the next day. Professional, on time, and went right to work. À+
5 months ago
Encountered a sewage backup at one of our properties. Having never used them in the past, they responded within 2 hours and had the mess cleaned up and deodorized. Can not thank them enough.
5 months ago
I had services done by Jim and his crew at the property. I rent the answered all the questions I had to the best of their ability and made me feel safe within my own home. much appreciated.
5 months ago
The folks at Clean usa are super fast and helpful. Excellent quality 100% recommend
6 months ago
What a terrific experience! From the Owner Chris, down to our terrific techs, Justin and Omar…this is a great company!
6 months ago
These guys are my heroes. Our water heater broke resulting in water all through our basement. As clueless, relatively new homeowners we didn't know where to begin with the mess. Thankfully, the plumber recommended we call Dan at Clean USA. Dan had a team ready to come out to within a couple hours and they were incredible. Chris, Mark, Jake and their team worked for HOURS well into the freezing cold night to get our basement cleaned up. They came prepared with water pumps, floor fans, dehumidifiers etc. Chris was very helpful from beginning to end, walking us through the insurance claims process and regularly updating us on their progress. Within a few days the basement was completely dry. If you find yourselves in a similarly nightmarish situation, just call Clean USA, they will take care of it thoroughly. I would give them 5 stars for their phone greeting alone.
6 months ago
My wife and I really appreciated the patience and the explanations of what needed to be done. Chris was very patient and did a great job taking care of our issue.
6 months ago
Fast response, friendly technicians, quality work. I have used them for over 10 years. CYPUSA
6 months ago
Chris and team were very knowledgeable and clearly explained the process. they were extremely respectful of my home- laying down a floormat at the entrance, covering their shoes and covering the floors so as not to damage them.
6 months ago
Chris and his team showed up actually a little ahead of schedule. Preformed mold remediation in the attic of our newly purchased 20 year old townhouse. Team was clean, polite, and professional. They finished on time and with no extra cost surprises. The price quoted was what I paid.
6 months ago
I have nothing but good things to say about my experience with Clean USA. Everyone was responsive, professional and pleasant. Jose and Justin did a fantastic job cleaning my carpet and sofa. They were also very helpful with putting my furniture back in place. I will use Clean USA again!
6 months ago
Can not say enough good about the Clean USA crew we had, from Chris going through the house to see what needed to be addressed, to Jim keeping us in the know with what was being found that wasn't seen ,as well as what we could use to plug up holes to keep critters from coming in with the cold weather approaching. Everyone was a joy to work with. Anyone who asks about cleanup needed for a house, I will define recommend Clean USA.
6 months ago
Chris was amazing so knowledgeable and friendly! Customer service was top tier. They were fast and saved us from even more damage. Highly recommend them !
7 months ago
Zack did an excellent job on the carpets. They look brand new! Thank you so much.
7 months ago
Chris, Sha-von and Mark ( i think, sorry) were fantastic. Both very knowledgeable about my issues and very helpful explaining this to me. Great customer service and awesome company.
7 months ago
Zach was awesome! He did a great job and this is the 2nd time we have used clean usa. Will keep using them!!
7 months ago
Zach did an excellent job cleaning our carpets. He was timely and had me check on his work throughout the process. My disappointment comes from the office not communicating to the technician that I had requested the stairs be added on. I wanted this to be done but it was not. I had called the week prior to add this on and the message was never relayed.
7 months ago
My Mom, Aneeta, and I found Zach and Mark to be very thorough and helpful when they cleaned our carpets a few weeks ago. They also came by a week later to take care of a spot that needed some work. They were courteous, friendly and knowledgeable. We highly recommend their service and will definitely use them again, in the future, for work around our house.
7 months ago
They did an amazing job! great customer service and moved any needed furniture with care. Carpets were very clean, smelled great, and best of all were nearly dry at the end of the service. No need for me to spend the night elsewhere for my carpets to dry. Will definitely use this service again!
7 months ago
Zach and Mark did an excellent job! We were very pleased. Carpets look fresh and new. The team was respectful and professional.
8 months ago
Had the pleasure of Zach cleaning my carpet and he was awesome!! He was very accommodating and paid great attention to detail . He was very kind and helpful! True definitely of an excellent worker with outstanding customer service !!! I will definitely recommend this company
8 months ago
Zach and Mark did a great job. I recommend them strongly. Thanks guys
8 months ago
Zach and Mark did a great job with our carpet & sofa. They were incredibly kind, hard working, and focused while they were here. We're super happy with their work & will absolutely have Clean USA come again in the future!
8 months ago
Zach and Mark did a great job today cleaning our carpet and sofa. Very friendly and kinda great with kids just getting out of school.
8 months ago
The crew was kind and knowledgeable and did a super job and everything was to my satisfaction and the clean up was great
9 months ago
Zach and Mark did a phenomenal job. They were very professional and got the job done in very timely manner. I would definitely highly recommend them.
9 months ago
Sha-Ron was excellent to work with. He showed up promptly, and explained the process to dry our wood floor. He was empathetic to our situation and concerns. We are happy with the outcome and would recommend Clean USA to friends.
9 months ago
Another great job by Clean USA. Zak and Mark did a fine job, cleaned the carpets in two rooms, were in and out of our place in less than an hour. I would definitely recommend Clean USA.
9 months ago
We were really impressed by how quickly Clean USA got an agent out to us in S.Elgin! Sha-Ron kept in close communication with us the whole time from letting us know when he would arrive to giving me a follow up call after he finished our remediation. Clean USA has quality equipment and products. Everyone has a sense of pride in what they are doing and explain the process the whole time. We would highly recommend them! Jenni and Jim O.
9 months ago
Zach & Corinna did a great job cleaning my carpets. Very nice & considerate people. Just loved them ❤️ Thank you!
9 months ago
We were completely amazed by the service Clean USA provided. We needed a quick solution to some water leaking issues and Chris and his crew were with us every step of the way. While we hope to not need their services again, I know who we are calling if we do!
9 months ago
Great crew! Knowledge, very pleasant, good workers! Definitely recommend for a wet basement, drying up the basement & carpet removal! A big thank you to Chris & his crew! It's drying up now....
9 months ago
Excellent service and phenomenal personable communication that was appreciated. They were responsive and accommodating in a pinch and reliable throughout the entire process.
9 months ago
From the initial call with Justin to schedule the appointment to the finish product the experience was top notch. Zach and Corina who came to the house to clean the tiles were both professional and engaging. They were very knowledgeable of the product and the process of sealing the grout. They shared tips on how to keep the tile clean and also provided a referral for re-grouting where it was needed. I would highly recommend Clean USA & Restoration especially Zach and Corina as your technicians.
10 months ago
Zach and Carina were extremely professional, on time, courteous, clean, excellent workmanship, and very polite. Would definitely hire this company again and highly recommend. Our carpets look brand new.
10 months ago
Super friendly. Showed me the progress and explained what was being done. Showed up on time and did a great job to old carpet!
10 months ago
They came out when a tree fell through my kitchen. And got everything done thoroughly quickly. They instructed me through every part of the process of what they were doing. They were very friendly and helpful. Would recommend to anyone.
10 months ago
Zach and Carina did a thorough job and were very professional. Zach explained the process and we felt comfortable with his suggestions, but most of all the work and care. Would highly recommend them and will call for future cleanings!
10 months ago
Sha-Ron and team have done an outstanding job for me. I had water damage in my basement, and the basement is now cleaned out and in the final stages of the cleaning process. I especially appreciated that Sha-Ron and team communicated with me in a clear and a concise language and answered my questions with empathy and knowledge. A review point to share: Sha-Ron contacted me before the working team arrived to reinstate the process we had previously discussed and to ask if I had any questions. When the team arrived, we all "spoke the same language." I appreciated their professionalism and their hard work to complete our shared goal. Another professional "case in point:" I contacted Sha-Ron at 9pm because the de-humidifier installed had a leak. He was [again] professional and helped me to find the information he needed to resolve the problem. I appreciate Sha-Ron and his team doing a great job during a very trying time for me. Thank you!
11 months ago
Great experience. The crew was on time- even called and asked if they could come early. Worked efficiently, cleaned carpets and upholstery, removed stubborn pet stains to my absolute satisfaction. Very polite, respectful and professional. Highly recommend!
11 months ago
Zach and Carina cleaned my white carpeting and did a fabulous job. They were not only professional but very pleasant. I could tell they were there to do a great job. I will always recommend Clean USA!!!!
11 months ago
Was very happy with the quick response and professionalism of Sha-Ron and his team. They were thorough and accommodating! Could not be more pleased we chose them! Thank you!
11 months ago
Zach and Corina was absolutely amazing. When I say they did an Outstanding job. I am very well pleased with my carpet. They got the toughest stains out and it didn't take long. Highly recommend this company. They deserve a triple bonus for their wonderful work and work ethic 10 stars 🌟
11 months ago
Great group. Arrived quickly and started right away with cleaning up the water.
11 months ago
I can’t say enough great things about this company. We flooded and were in panic mode they came asap! Sha-ron, chris, luis and the whole team so responsive, answered questions and were awesome! They stabilized the flood within an hour of the call. Next day Even though they were crazy booked they sent a team late to finish off the clean up. To have a company always pick up the phone give updates even though they are packed says something about the excellence. Thank you!
11 months ago
I woke up to water in the basement on a Sunday morning, while my husband and son were out of town. (Gutter downspout connection came apart in a big rainstorm.) In a panic, I Googled flood cleanup companies, and saw the great reviews for Clean USA and called. They were responsive, calm, and reassuring(!). They arrived quickly and got everything back in order — fast. Plus, nicest guys ever. So grateful.
11 months ago
Zach and Mark from Clean USA did a great job cleaning our family room and stairs. Stains that have been there for years came clean and my carpets so good! They are friendly, honest, and made sure the chemicals used wouldn’t bother allergies or asthma in the house! I was super impressed and will definitely use them again!
12 months ago
Our Great.experience started with a phone call. Teresa was so very helpful explaining to us what would happen during the appointment. Zack and Mark Arrived promptly and began working on the carpeting explaining what they were going to do and spot treating the areas. Our carpeting is old But when they finished it looked Really Nice.. They were very professional and they did their job very well and explained everything as they went along. We are thrilled with the results ! We are so glad we used Clean USA what a wonderful team they have and we will be recommending them to others.
12 months ago
Very happy with experience overall. Scheduling was a breeze, Sha-Ron was straightforward and descriptive with quote, Zach and Chris were transparent with what they were doing and thorough in cleaning up the mess. Everything done from schedule to completed project in the same week.
12 months ago
Mark & Zack did a great job cleaning my carpets, they made sure I was happy with the results before leaving and touched up any areas of concerns. Carpets mostly dry already by the time they left, very fast & efficient, in addition to being polite & professional.
1 year ago
I had an emergency yesterday My basement drain had backed up and it flooded it ! I was quite upset. I called Clean USA and they got to my home fast and it took them hours ! They did a great job all the staff was just wonderful ! Very nice answered all my questions ! They did calm me down ! Thanks so much ! Pam B
1 year ago
Very happy with this company. Did a great job cleaning our carpets. Would definitely recommend them!
1 year ago
Dear Justin, your crew Mark & Luis did an excellent job of cleaning my bedroom carpet this morning. Not only that they cleaned 5 area rugs with ease. Lol. I had a big spot on my bedrm carpet and they were able to take care of that. They cleaned up everything before they left and I was very impressed. Thank you for sending a great team and Thanks!for the Senior Discount. D. Moss
1 year ago
The cleaners were very quick but very thorough. I was almost embarrassed to explain the stains on my carpet but the cleaners were understanding. They also cleaned all the stains up like they were nothing. I have two cats and one dog, they definitely made my carpet look clean again.
1 year ago
Great company. Awesome communication. I actually thought I was trying to hire them for a project I was working on that was completely unrelated. They don't do the work that I was looking for but they took the time to call me and help me figure out what to do and who to call . If that's the service they give me when I'm not even a customer I can't wait to be one. Excellent communication skills and thank you for being so prompt!
1 year ago
Jim and his crew did a great Job. I Definitely would recommend this Company for any restoration needs.
1 year ago
Zach and Mark did a wonderful job! They were kind and made sure I was satisfied with the job before they left. I will definitely use them again.
1 year ago
Just had our carpets and furniture cleaned by Mark and Zach! I’m super please! Both of them were professional and very friendly. They paid close attention to all spots and treated them before cleaning. Carpet and furniture look wonderful! This is our third time using Clean USA and we will continue to call them for our cleaning needs. Thank you for another job well done.
1 year ago
Great experience using Clean USA! Guys we quick and thorough. Fair prices and good customer service. I would definitely recommend!
1 year ago
Today was my first experience having our carpets professionally cleaned and Clean USA did an amazing job that was both effective and professional. Highly recommend them if you are looking for affordable high quality carpet cleaning.
1 year ago
They came on time and it was scheduled fast. When we needed more work done they were there the next day. Highly recommend
1 year ago
I can’t speak highly enough of Clean USA! Each time we’ve had them out, they’ve been excellent. The entire staff is extremely responsive, knowledgeable, professional and timely. They always go above and beyond explaining the process and keeping you informed. You can’t go wrong booking any service with them!
1 year ago
I can't safe enough great things about Clean USA! The entire staff is so efficient and knowledgeable. We’ve had them out countless times. Whether it’s standard carpet cleaning or water removal/restoration, each & every time it’s been a top notch experience. Look no further as I can guarantee you’ll have a great experience!
1 year ago
Great company to work with! Jim did a great job, I would definitely recommend using them!!
1 year ago
Clean usa did a great job when one of our pipes backed up in the basement. They came out right away in the evening and walked me through what needed to be done. They were very thorough, highly recommended.
1 year ago
Ryan came to assist at my home with some water damages. I was having a horrible day and he was so kind. I hope to never need Clean USA again but would absolutely call them again if I did.
1 year ago
Arrived promptly. Talked us through entire process. Gave clear estimate. Able to schedule quickly. Accomplished job fully. Workers cordial and professional. Definitely will recommend to friends and neighbors.
Every minute counts when dealing with water damage. Call our emergency response team now.
Frozen or aging pipes can crack or break, allowing water to spread inside walls, under floors, and across ceilings before you even realize there’s a problem.
Washing machines, dishwashers, and water heaters can leak when seals or hoses fail, leading to interior flooding and damage to nearby surfaces and walls.
Heavy rains and high winds can damage your roof, letting water enter through weak spots and causing mold, stains, and interior ceiling water damage.
Sump pump failures, poor grading, or clogged drains can cause water to collect in your basement and soak flooring, insulation, and stored belongings.
A backed-up sewer or drain line can send dirty water into your property, creating a mess that damages surfaces and poses a serious health risk inside.
Air conditioning units can produce excess moisture when drainage lines clog, allowing water to slowly build up inside ceilings and nearby structural areas.
Our experienced team is equipped to address all categories of water damage, each requiring specific handling protocols and remediation approaches.
Water from clean sources like broken water lines, faucets, or rainwater. While initially less hazardous, clean water can quickly degrade if left untreated.
Water containing significant contamination that could cause discomfort or illness if ingested. Requires thorough sanitization during cleanup.
Highly unsanitary water containing harmful bacteria and pathogens that can cause severe illness or infection. Requires specialized handling and PPE.
When water damage strikes, you need more than just a quick fix—you need trusted professionals who understand the urgency, know how to handle insurance, and treat your home with care. At Clean USA Water Mold & Fire Damage Restoration, we provide expert water damage repair services in Sycamore, IL, backed by decades of experience and a reputation for excellence.
Our team is fully certified, highly trained, and equipped with the latest tools to handle everything from minor leaks to major flooding disasters. We don’t just dry out your home—we restore your space to its original condition, addressing hidden moisture, structural damage, and even mold risk along the way.
With a 60–90 minute response time, 24/7 availability, and five-star customer service, we’re proud to be the company Sycamore trusts when it matters most.
We provide 24/7 emergency response throughout Sycamore and surrounding communities with guaranteed 30-60 minute arrival times
DeKalb, IL
Cortland, IL
Genoa, IL
Maple Park, IL
Malta, IL
Hinckley, IL
Kingston, IL
Clare, IL
Rockford, IL
Elgin, IL
St. Charles, IL
Aurora, IL
Batavia, IL
Naperville, IL
Rochelle, IL
Belvidere, IL
We guarantee arrival within 30-60 minutes for all locations in our service area. Our multiple dispatch centers ensure we can reach you quickly, no matter where you are in Sycamore.
How quickly can you arrive after I call?
We typically arrive within 60 to 90 minutes of your emergency call. Our crews are on standby 24/7 to respond quickly to water, fire, mold, or storm damage.
Do you offer 24/7 service, even on weekends and holidays?
Yes, our emergency services are available 24 hours a day, 7 days a week, including holidays. Disasters don’t wait—and neither do we.
What should I do before your team arrives?
If it’s safe, try to shut off the water or electricity near the affected area. Avoid contact with contaminated water, and don’t attempt to clean fire or mold damage yourself.
Can you provide emergency board-up and roof tarping?
Yes. We offer emergency board-up and roof tarping to secure your property after a storm, fire, or break-in, preventing further damage and exposure.
What happens during the initial assessment?
We inspect the property, document the damage, take moisture readings (if needed), and create a custom plan for mitigation, cleanup, and full restoration.
How long does the restoration process take?
Timelines vary based on damage. Small jobs may take 2–3 days, while large-loss restoration and reconstruction projects can take 1–3 weeks or more.
Do I need to be present during the work?
Not always. As long as we have access and approvals, we can complete work while you’re away. We stay in communication throughout the entire project.
Will I get updates during the restoration?
Yes. Our team keeps you updated at every stage—from mitigation and drying to repair and final walkthrough. You’ll always know what’s next.
Do you work with my insurance company?
Yes, we work directly with all major insurance providers. We handle documentation, estimates, and adjuster coordination to make the process easier.
Will my insurance cover the entire cost of restoration?
Coverage varies by policy and damage type. We’ll help you understand your coverage and provide a detailed estimate for your insurer to review.
What if I don’t have insurance or don’t want to file a claim?
No problem. We offer transparent pricing and flexible payment options, including financing in some cases. We’ll help you get the work done affordably.
Do you collect payment before the work is complete?
We typically bill your insurer directly. If you’re paying out of pocket, we’ll outline payment milestones clearly before starting the job.
Is mold dangerous to my health?
Yes. Mold exposure can cause allergies, asthma flare-ups, and respiratory issues—especially in children, elderly individuals, and those with weakened immune systems.
Are your cleaning solutions safe for kids and pets?
Absolutely. We use EPA-registered, non-toxic antimicrobials and cleaning agents that are safe for families, pets, and sensitive individuals.
Can I stay in my home during restoration?
It depends on the extent of damage. For minor work, yes. For major projects, we may recommend temporary relocation for safety and comfort.
Do you perform air quality testing?
Yes. We offer air quality evaluations, especially after mold remediation or smoke damage, to ensure your indoor environment is clean and healthy.